Frequently Asked Questions
I received a traffic ticket...now what do I do?
First of all, read the instructions on the back of the ticket. It explains your options in detail. Be aware the "court date" on the front of the ticket is NOT the date you should appear in court. This is a deadline for either paying the ticket, or notifying the court of your intention to contest the charge. If you choose to contest it, the court will set up a hearing date and notify you by mail. If you still have questions, call the 52-4 District Court at 248-528-0400.
My car was impounded. How do I get it back?
Cars impounded by the police department are normally held at A & M Towing, 2075 Austin, Troy. Cars not held for evidentiary purposes may be released during normal business hours after any fees are paid. If your car was impounded following a traffic crash, you can tell your insurance company where the car is, and they will instruct you from there. If you have any other questions, call A & M Towing at 248-740-8545.
How can I get a copy of a police report?
Police reports may be obtained through the Troy Police Records Section at the police department. The Records Section is open Monday through Thursday, 8:00 a.m. to 4:30 p.m., excluding holidays.
If you want a copy of a traffic accident report, they are available online from Clemis for a fee or you can make your request through the mail. Send a self-addressed, stamped envelope, along with a check for $7.00 payable to "City of Troy" (include the report number and any other information you feel may be helpful) to:
City of Troy Police Records Section
500 W. Big Beaver Rd.
Troy, MI 48084
All other reports may be obtained in person during the above listed hours. Reports may be subject to release restrictions and fees. If you have any other questions, call the Records Section at 248-524-3441.
How do I report an animal problem?
Oakland County Animal Control Officers is willing to assist you with animal problems you may have. Please be aware though, they are merely a resource. Although most animal complaints can be handled through them, many times your best bet is with a private exterminator.
To report non-emergency animal complaints, call the Oakland County Animal Control at 248.391.4102. Animal bites should be reported immediately.
How can I better protect my home and property?
There are many things you can do, at little or no cost, to lessen your chances of becoming a crime victim. Our Community Services/Crime Prevention Section offers free home and business security surveys to assist you. We also offer a free booklet, "Securing Your Home", with many helpful hints and tips. Many property crimes can be easily prevented by "removing the opportunity", such as not leaving your valuables in plain view in your car (it happens!). To order your booklet or arrange for a security survey, call the Crime Prvention Section at 248-524-3452.
Where do I go to register my alarm system?
How do I get a Personal Protection Order?
You have the right not to be harrassed by anyone at home or in your workplace. Many factors are considered by the courts when granting a Personal Protection Order.
For more complete information, contact your attorney or click here
to be redirected to the Oakland County Clerk's Office
for more detailed instructions. You do not need an attorney to request a PPO. The Court provides assistance to people requesting them on their own.
How can I find out the status of my case?
Call our Investigations Section at 248-524-3453 with your Case Number. You will be referred to the Detective in charge of your case who will contact you regarding its status.
Can I get special attention in my neighborhood?
The Troy Police Department can give your neighborhood "special attention" for legitimate concerns. Officers in your patrol area will make an extra effort to address your concerns as their workload permits. To request "special attention", call the Police Desk at 248-524-3477.
My car was impounded. How do I get it back?
Cars impounded by the police department are normally held at A & M Towing, 2075 Austin St., Troy. Cars not held for evidentiary purposes may be released during normal business hours after any fees are paid. If your car was impounded following a traffic crash, you can tell your insurance company where the car is, and they will instruct you from there. If you have any other questions, call A & M Towing at 248-740-8545.