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What is 9-1-1?
What to do when calling 9-1-1?
What if I can only communicate by TTY or TDD?
What happens when I dial 9-1-1 from a cellular phone?
What if I accidentally dial 9-1-1?
How do I obtain a copy of a police report?
More questions?
What is 9-1-1?
This is the number to call for immediate emergency police, fire, or medical assistance.
Dial 9-1-1 for:
- Crimes in progress
- Life-threatening situations
- Fires
- Serious traffic accidents with injuries
- Medical emergencies
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What to do when calling 9-1-1?
Remember these facts in order for assistance to be dispatched quickly:
- Remain calm
- Be prepared to provide the correct address of your emergency and the phone number from where you are calling
- Stay on the phone until the call taker has terminated the call - do not hang up
- Keep in mind that help is being sent as the call taker receives your information
- Provide all necessary information
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What if I can only communicate by TTY or TDD?
All Troy Police/Fire call takers are equipped with TTY (Teletype Writer) and TDD (Teletype Device for the Deaf) detectors and can communicate with TTYs/TDDs from their workstations.
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What happens when I dial 9-1-1 from a cellular phone?
If you dial 9-1-1 from a location in Troy, your call will most likely be answered at the Troy 9-1-1 center. In most cases the technology is now in place to show your approximate location to the dispatch center.
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What if I accidentally dial 9-1-1?
Please stay on the phone until you speak with a 9-1-1 call taker. Do NOT hang up. Otherwise, if the 9-1-1 call taker is unable to verify there is no problem at your location, police officers will be sent.
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How do I obtain a copy of a police report?
Copies of police reports may be obtained in approximately two business days. Contact the Records Section at 248-524-3437, Monday-Friday, 8:00 a.m.-4:30 p.m.
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More questions?
Go to the Contact page for phone numbers to the Troy Police Department.
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